Boat operator training is paramount for the well-being of both whales and passengers. Irresponsible operations may negate the educational experience. Most countries do not have laws, regulations or standards for boat operators, and there are examples of a lack of common sense about whale/boat encounters. Even where regulations exist, some operators continue to harass the whales.
It is helpful for NG0s, operators and local authorities to work together. Local NG0s can assist in setting standards for responsible behaviour. The presence of scientists on board can help ensure responsible tour operation.
This is an area where certification would encourage responsible behaviour. If tour companies could advertise that they had certified tour guides on board, or that their vessel was certified, it could influence the public to choose a certified boat over an uncertified one. Responsible vessel operation and quality information should enhance customer satisfaction.
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